What We Offer:

TRAINING

COACHING

CONSULTING

INDUSTRY SOLUTIONS

Call Monitoring and Telephone Techniques Coaching

Small Group Coaching Sessions using participants' recorded calls

Who should attend:

Supervisors and staff whose primary role includes high volume telephone contact with callers.

Results:

Supervisors and staff who use direct feedback to improve customer service and communication skills.

Competencies:

Upon completion of this program participants will:

Get Started Now

Contact Marilyn Davidoff, the principal of MGD Enterprises, to discuss your training, coaching, or organizational development needs. Email us or call 732.952.5135. We'll get back to you within 24 hours