What we Offer:

TRAINING

COACHING

CONSULTING

INDUSTRY SOLUTIONS

Positive Passenger Relations

Who should attend:

Managers, supervisors, and frontline employees including conductors, bus drivers, flight attendants, ticket agents, engineers, dispatchers, passenger relations representatives, and administrative support.

Results:

A service focused team who exceed the expectations of both internal and external customers. Frontline employees who use each customer contact as an opportunity to improve internal relationships, build passenger loyalty, and create a positive customer service image.

Competencies:

Upon completion of this program participants will:

Get Started Now

Contact Marilyn Davidoff, the principal of MGD Enterprises, to discuss your training, coaching, or organizational development needs. Email us or call 732.952.5135. We'll get back to you within 24 hours.