What We Offer:

TRAINING

• Customer Service
• Management and
  Leadership Skills
• Communication Skills
• Team Building
• Workshop List

COACHING

• Corporate Coaching
• Personal Coaching

CONSULTING

• Organizational
  Development
• Assessments and
  Surveys

INDUSTRY SOLUTIONS

• Call Centers
• Financial Services
• Healthcare
• Transportation

Sales Strategies for a Competitive Edge

Who should attend:

Account managers and employees who are responsible for face-to-face or telephone sales.

Results:

A reinvigorated team who deliver increased revenues from new and existing clients, improve their pipeline of potential future business, develop a process for measuring the attainment of achievable milestones of success, and develop sustainable and valuable internal and external relationships.

Competencies:

Upon completion of this program participants will:

• Develop a consistent, high quality client and prospect contact approach
• Build rapport and develop trust with clients and prospects
• Listen effectively for client needs and present meaningful solutions
• Make effective joint calls and better utilize resources
• Learn specific sequences associated with needs driven selling and creative problem solving
• Establish new and different ways to present recommendations to clients and to overcome objections
• Measure the sales cycle to drive maximum revenue and to quantify their pipeline
• Identify new areas of penetration for persistent and increased revenue from existing clients
• Generate new and immediate business opportunities using targeted client strategies
• Determine alternative approaches to closing the sale and developing corresponding action plans
• Understand and communicate their organization's competitive advantage and value proposition