What We Offer:

TRAINING

• Customer Service
• Management and Leadership Skills
• Communication Skills
• Team Building
• Workshop List

COACHING

• Corporate Coaching
• Personal Coaching

CONSULTING

• Organizational
  Development
• Assessments and
  Surveys

INDUSTRY SOLUTIONS

• Call Centers
• Financial Services
• Healthcare
• Transportation

Communication Skills

Research shows that 80% of people fail at work not because of incompetence, but because of poor communication skills. In survey after survey of all levels of employees, communication tops the list of skills needed for success.

The overall communication structure of an organization relies on the communication skills of each person in the organization. Communication is not just shared information—it is shared interpretation. Today’s ever-changing business environment puts tremendous pressure on the ability to communicate new information, procedures, and expectations in a clear, concise manner.

MGD Enterprises’ Communications Skills workshops concentrate on effective two-way communication. Participants learn that it is each person’s responsibility to understand and to be understood.

Workshops:

• Assertive Communication
• Communicating Upward
• Conflict Management
• DISC Assessment for Enhanced Communication
• Listening is More Than Hearing
• Social Styles
• Effective Communication for IT Teams
• Dealing with Difficult People

Services:

• Coaching
• Assessments and Surveys
• Organizational Development Consulting