Challenge: A recently merged financial company wanted to become a learning organization that develops and maintains its employees by providing training and career development. Major departments had different cultures, groups were working in silos, there was residual resentment about the merger, and poor communication among individuals and departments.
Need:
Create a unified organization focused on defined goals
Create a sense of one company
Improve communication and teamwork within teams, departments, and with external clients
Develop customized training programs to respond to current issues and plan for anticipated future needs
Process:
Assessed needs through individual interviews with department heads and senior management
Conducted an employee environmental survey
Designed training programs in modular format for Client Relationship Building, Presentation Skills, Delegation and Managing Virtual Teams
Provided Team Building sessions for merged departments
Utilized one-on-one coaching for senior and mid-level management as follow-up for Team Building sessions
Results:
Improved communication among all levels of management and staff
Commitment to shared goals
Higher morale
Long term plan in place for continued training and development in Team Building, Client Communication, Delegation, Presentation Skills, and Managing Virtual Teams
Get Started Now
Contact Marilyn Davidoff, the principal of MGD Enterprises, to discuss your training, coaching, or organizational development needs. Email us or call 732.952.5135. We'll get back to you within 24 hours.
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