What We Offer:

TRAINING

• Customer Service
• Management and Leadership Skills
• Communication Skills
• Team Building
• Workshop List

COACHING

• Corporate Coaching
• Personal Coaching

CONSULTING

• Organizational
  Development
• Assessments and
  Surveys

INDUSTRY SOLUTIONS

• Call Centers
• Financial Services
• Healthcare
• Transportation

Delegation Skills: A Formula for Success

Who should attend:

New and experienced managers who want to improve their competency in delegating, motivating and developing staff.

Results:

Managers who recognize the benefits of delegating and learn and apply the best methods for effective delegation.

Competencies:

Upon completion of this program participants will:

• Identify and overcome barriers to delegating
• Value delegating as an effective management tool and staff development technique
• Analyze and target workload for appropriate delegation
• Avoid holding onto tasks that someone else could do
• Utilize the 3 phase model for delegation: Plan, Communicate, and Follow up
• Profile staff to select the right person for the right task
• Give effective feedback to employees after the accomplishment of a major task

Workshops:

• Management Essentials
• The 3 C's of Coaching: Communicating, Caring, and Consistency
• Supervising and Motivating Difficult People
• Delegation Skills: A Formula for Success
• Interviewing Skills: Keys to Successful Selections
• Progressive Discipline
• Leadership Academy

Services:

• Coaching
• Assessments and Surveys
• Organizational Development Consulting