What We Offer:

TRAINING

• Customer Service
• Management and Leadership Skills
• Communication Skills
• Team Building
• Workshop List

COACHING

• Corporate Coaching
• Personal Coaching

CONSULTING

• Organizational
  Development
• Assessments and
  Surveys

INDUSTRY SOLUTIONS

• Call Centers
• Financial Services
• Healthcare
• Transportation

The Three C's of Coaching:
Communicating, Caring, and Consistency

Who should attend:

Managers and supervisors who act as coaches and want to create a trusting, strong relationship with their staff.

Results:

Managers and supervisors who see positive results and feel greater job satisfaction as they partner with staff in their role as a coach. They will consistently communicate clear expectations and treat staff with respect and care.

Competencies:

Upon completion of this program participants will:

• Set clear expectations
• Communicate with staff in a way that demonstrates respect and caring
• Listen openly and attentively to suggestions, questions, and concerns
• Provide positive and constructive feedback in a timely manner and on a regular basis
• Use consistency when dealing with employees
• Act as a role model for staff
• Reduce stress and create a positive work environment

Workshops:

• Management Essentials
• The 3 C's of Coaching: Communicating, Caring, and Consistency
• Supervising and Motivating Difficult People
• Delegation Skills: A Formula for Success
• Interviewing Skills: Keys to Successful Selections
• Progressive Discipline
• Leadership Academy

Services:

• Coaching
• Assessments and Surveys
• Organizational Development Consulting